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FAQ

THE MOST COMMON QUESTIONS

  • Q: How can I get the color of the backdrop changed for the wall frame I liked, to match my home decor ?
    A: At Sovisht designs, we strive to offer customization options to meet your specific needs. If you wish to change the color of the backdrop for a particular wall frame, please follow these steps: 1. Navigate to the product page of the item you are interested in. 2. Before adding the item to your cart, look for the customization options, where you will typically find a menu or selection tool for backdrop colors. 3. Select your desired color from the available options. 4. If you do not see your preferred color or if you have a specific custom color request, please contact our customer support team directly through our 'Services' -> 'Personalization' page or 'Contact Us' page. 5. Include as much detail as possible in your request, and we will get back to you on your provided contact number.
  • Q: Can I customize the size of the wall frames for the brass items I order from Sovisht Designs?
    A: Yes, at Sovisht Designs, the size of the wall frames is indeed customizable. While our frames are initially designed to complement the size of the brass items perfectly, we understand that you might have specific size requirements. If you wish to customize the size of a wall frame, please reach out to us with your specifications. We will evaluate the feasibility and do our best to accommodate your request, ensuring that the frame both fits your needs and maintains the aesthetic harmony of the design. P.S: The cost of the product may vary, depending on the size requested.
  • Q: I'm not sure which brass item, color, and size would be suitable for my wall space. Can Sovisht designs assist me with this decision?
    A: Yes, Sovisht designs can definitely help you choose the perfect brass item, color, and size for your wall space. We understand that selecting the right decor can be challenging, so we offer personalized assistance to ensure you make the best choice for your home or office. You can get in touch with our experts by visiting the 'Get in Touch' section on our homepage or by clicking on the 'Personalization' link under the Services page. Our team will provide you with professional advice tailored to your specific needs, ensuring that the wall frame you choose complements your space beautifully.
  • Can I return a product ?
    Our products are Non-Returnable and only eligible for exchange in an unlikely event of Damage, Defective, Size Issues, Wrong product delivered to you. Please go thorough our Shipping and Return Policy.
  • How long does shipping take for Sovisht designs?
    Shipping typically takes 5-7 business days for domestic orders and 7-14 business days for international orders.
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